Shipping policy

Thank you for shopping with TeaC!
We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below to understand how we handle deliveries:

Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays).

  • Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Estimates

  • Standard Shipping (Domestic): 3–5 business days

  • Express Shipping (Domestic): 1–2 business days

  • International Shipping: 7–14 business days, depending on the destination

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Destinations

  • We proudly ship worldwide.

  • Please note: delivery times may vary depending on your location and local customs processing.

Tracking Your Order

  • After your order is shipped, you will receive an email containing a tracking number.

  • You can track your shipment directly on the carrier’s website using the tracking information provided.

Delays and Issues

  • We are not responsible for shipping delays caused by the courier, weather conditions, customs, or incorrect shipping addresses provided by customers.

  • If your order is significantly delayed, please contact us at [insert your email] and we will do our best to assist you.

Customs, Duties, and Taxes

  • International orders may be subject to customs fees, import duties, and taxes.

  • These charges are the customer’s responsibility and are not included in the item price or shipping cost.

Incorrect Address

  • Please ensure your shipping address is complete and accurate.

  • If an address error is noticed after placing your order, please contact us immediately. We cannot guarantee address changes once an order has been processed.

If you have any further questions regarding shipping, feel free to contact us at welcometoteac@gmail.com. We're happy to help!